Feedback & Support

We want to hear from you

We are committed to providing the highest standard of care for you and your pet. If you have feedback, a compliment, or a concern about our service, we would like to hear from you.

Our complaints process:

Step 1
Contact our team using the details below or submit your feedback using the form on this page.

Step 2
A member of our team will review your feedback and respond as soon as possible.

Step 3
If you are not satisfied with the outcome, you may seek independent mediation through the Royal College of Veterinary Surgeons (RCVS) Veterinary Client Mediation Service. This free service helps resolve disputes between veterinary practices and clients. Further information is available through the RCVS.

Contact Details
Email: info@happytailsvetclinic.com
Phone: 555-555-5555